Privacy Policy

A privacy policy is a formal document that outlines how a company collects, uses, and protects your personal information. It explains what data they collect, how they use it, with whom they share it, and how they keep it safe. It's important to read the privacy policy of any company you do business with to understand how they handle your data. Below is our privacy policy.

User Data

We may require customer information, such as the name, username, email, address, and cellphone number, for registrar data needs. However, please note that the data made available to the public will be protected by WHOIS privacy, ensuring the security of the information you provide to us.

Product and Payment

Product and price information will be provided during discussions via email. The products purchased are not covered by a warranty, meaning that once a transaction is completed, refunds cannot be issued except with case below. All the aforementioned services include 24/7 maintenance.

Maintenance

In the event of any issues, updates, or similar changes, they will fall under the maintenance category. Requests will be processed based on the ticket queue but will still be addressed as promptly as possible. Typically, the resolution time ranges from zero to one day.

Refund

If the purchased product is unsuitable or incorrect, a refund of 75% of the paid amount can be issued within a maximum of seven hours. If there is any lack of clarity or ambiguity, feel free to ask questions via our contact email, so that we can continuously improve this policy.